The terms we work by. Minds, Inc. Updated 14 September 2026 The agreement governing your use of Minds, including hosted services, Helm, APIs, developer tools, and any separately ordered deployment. Contracting party: Minds, Inc., 2701 North Central Expy., Richardson, TX. Effective 3 September 2026. An accepted Order and any separately executed agreement govern their stated scope. 1. Agreement and scope These Terms of Service (“Terms”) are between Minds, Inc. (“Minds,” “we,” or “us”) and the person or organization using the Service (“Customer” or “you”). By creating an account, accepting these Terms, executing an Order, or using the Service, you agree to them. If you act for an organization, you represent that you have authority to bind it. The “Service” includes the Minds hosted platform and its dedicated Akasha instances, Helm, related APIs, SDKs, CLI and TUI tools, documentation, and software deployments covered by an accepted Order. An “Order” is a checkout, order form, or similar commercial document accepted by both parties. An Order controls conflicting terms for that purchase. A separately executed DPA, SLA, or enterprise agreement controls conflicts within its subject matter. Product descriptions or performance examples do not create an uptime, durability, throughput, or latency warranty. Any contractual service-level commitment must be stated in an Order or executed SLA. 2. Accounts and eligibility You must be at least 18 and able to enter a binding contract. Keep account credentials and API keys confidential, maintain accurate account information, and ensure that users and agents you authorize comply with these Terms. You are responsible for activity under your accounts and the permissions you grant. Notify security@minds.sh promptly of suspected unauthorized access. Do not include secret keys in a report. Minds may refuse or reclaim names that infringe another party’s rights or are reserved. 3. Plans, usage, and payment Paid plans, included resources, usage charges, and overages are billed as stated at checkout or in an Order. Free and paid plans may have capacity and usage limits. A dedicated instance is not an entitlement to unlimited compute, storage, transfer, or third-party services. You must pay applicable fees and taxes. Fees are non-refundable except as required by law or an Order. Where applicable withholding tax must be deducted, you will gross up the payment so Minds receives the amount it otherwise would receive, unless we provide a valid exemption. Free tiers and trials are provided as available, may change or be withdrawn, and may pause or restrict service when limits are reached. We may suspend past-due accounts after reasonably given notice through email or the Service. Recurring charges, cancellation, and resource deletion are governed by the applicable checkout and Order; stopping an agent does not by itself cancel a subscription or remove retained storage. 4. Using the Service Minds and its licensors own the Service and related intellectual property, including software, documentation, and trademarks. For the applicable term, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to use the Service for your internal business purposes as permitted by these Terms and your Order. You may not copy, modify, create derivative works of, reverse engineer, decompile, or extract unpublished source or model weights from the Service, except where applicable law or a separate software license permits it. You may not resell or provide the Service to third parties except as an Order allows, circumvent limits or access controls, or systematically extract non-public parts of the Service to build a competing product. Separately licensed or open-source components remain subject to their applicable licenses. 5. Customer Data and output “Customer Data” includes documents, messages, prompts, memories, embeddings, and other material submitted by you or your users and agents, together with configurations you create. As between the parties, you retain ownership of Customer Data. You grant Minds the rights needed to host, copy, process, transmit, and display it to provide, maintain, secure, and support the Service, prevent abuse, and comply with law. We do not use Customer Data to train models we offer to other customers unless an Order expressly says otherwise. Customer-selected models and integrations may have their own data handling terms. You are responsible for having the rights and permissions needed to submit the data and direct its processing. “Output” is content the Service generates or retrieves for you. Subject to third-party rights and Minds’ ownership of the Service, Minds assigns to you any rights it has in Output. This does not establish that any particular output is copyrightable or free of third-party rights. Output can be incomplete, inaccurate, or inappropriate. Review it before relying on it, particularly for clinical, financial, legal, employment, credit, housing, insurance, or other consequential decisions. You remain responsible for decisions and actions taken by you or agents you authorize. If you provide feedback, you grant Minds a perpetual, irrevocable, royalty-free right to use it without restriction. Feedback is distinct from Customer Data. 6. Acceptable use You must not use the Service, or permit others to use it, to violate the law or the rights of another person. Prohibited uses include: - Child sexual exploitation or abuse material, nonconsensual intimate imagery, or unlawful sexual impersonation. - Activities intended to cause physical harm, encourage self-harm, facilitate criminal conduct, or unlawfully discriminate. - Unauthorized access, attacks, security-control bypasses, tenant-isolation bypasses, denial of service, or attempts to obtain another customer’s data. - Uploading or processing material without the necessary rights or lawful basis. - Spam, open proxies, cryptocurrency mining, or abuse of free capacity and usage limits. - Use prohibited by applicable export controls or sanctions. 7. Customer responsibilities You are responsible for Customer Data, your applications, end-user notices and permissions, lawful processing instructions, and the configuration of access, integrations, retained data, and any keys you control. Maintain backups or exports appropriate to your needs. Do not submit biometric identifiers, regulated health information, or other data requiring special arrangements unless you have a lawful basis and the relevant Order or agreement covers that processing. A use-case example or an available technical feature is not a regulatory approval or a business associate agreement. Minds may restrict content or suspend access to address an acceptable-use violation, security threat, legal requirement, or abuse. We may make legally required reports to authorities. 8. Third-party services The Service can connect to model providers, agent harnesses, tools, clouds, and other services you enable. Their terms apply to their services. You are responsible for reviewing the permissions and data you share with them. Minds is not responsible for third-party services it does not control. The service provider directory and your applicable processing agreement describe provider roles in delivering Minds. Provider routing, deployment region, and contractual processing scope should be confirmed for workloads that have restrictions. 9. Security and confidentiality Minds will maintain administrative, technical, and organizational measures appropriate to the Service, including encryption in transit for hosted APIs we operate. The protections that apply to a deployment depend on its configuration. Product descriptions do not constitute an independent security certification. Each party will protect the other’s non-public information identified as confidential, or reasonably understood to be confidential, using reasonable care and using it only for the purposes of the agreement. Disclosure is permitted to personnel and advisers who need to know and are bound by confidentiality obligations, or where required by law, subject to legally permitted notice. Confidentiality does not apply to information that becomes public without breach, was already known without a duty, is independently developed, or is lawfully received from another source. These Terms do not prohibit legally protected reporting to government officials or counsel, including protected disclosures of trade secrets under applicable law. 10. Suspension, termination, and export Either party may terminate for a material breach not cured within 30 days after notice. Minds may suspend immediately for non-payment, acceptable-use violations, legal risk, or a security threat. You may stop using the Service and close your account at any time, subject to amounts due under your Order. On termination of a paid hosted account, Minds will make Customer Data export available for 30 days and then delete it from active systems, except for backups expiring on their ordinary cycle, legal holds, or residual log copies. Contact support@minds.sh to coordinate an export before access ends. An executed agreement may set a different applicable process. On-premises licenses end as stated in the Order. You must stop using and remove copies where the applicable license requires it. Provisions that by their nature should survive termination, including ownership, confidentiality, payment obligations, disclaimers, and liability provisions, survive. 11. Warranties and disclaimers Each party represents that it has authority to enter this agreement. Except as expressly stated in an Order, the Service is provided “as is” and “as available.” To the extent permitted by law, Minds disclaims other warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. Minds does not warrant uninterrupted or error-free operation, compatibility with every environment, or that Output will meet your requirements. Mandatory legal rights and protections that cannot be excluded remain in effect. 12. Export and government users You must comply with applicable export, re-export, transfer, and sanctions rules. You represent that you are not prohibited from receiving the Service under those rules and will not make it available to a prohibited person or for a prohibited purpose. For United States government end users, the software and documentation are commercial computer software and commercial computer software documentation, licensed with the rights provided by the applicable agreement and mandatory law. 13. Third-party claims You will defend Minds against third-party claims arising from Customer Data, your use of Output, or your acceptable-use violation, and pay damages and reasonable attorneys’ fees finally awarded for those claims. Minds will defend you against third-party claims that the Service as provided by Minds infringes a United States patent, copyright, or trademark, and pay damages and reasonable attorneys’ fees finally awarded. This does not apply to claims arising from Customer Data, combinations Minds did not supply, customer modifications, or continued use after notice to stop. Where infringement is likely, Minds may obtain a license, modify the affected Service, or terminate the affected portion and refund prepaid unused fees for it. The party seeking protection must give prompt notice, allow the defending party control of the defense, and provide reasonable cooperation. This section states each party’s exclusive liability for the third-party intellectual-property and data claims it covers. 14. Limitation of liability Except for the excluded claims below, each party’s total liability under these Terms is limited to fees paid to Minds for the Service in the 12 months before the claim. Except for those excluded claims, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profit, revenue, goodwill, or data, even if advised of the possibility. The exclusions and cap do not apply to payment obligations, customer acceptable-use or license violations, indemnification obligations, misappropriation of intellectual property, or liability that cannot lawfully be limited. These limits apply only to the extent permitted by applicable law. 15. Changes to these Terms We may update these Terms by publishing a new version and revising the date. For material changes affecting paid accounts, we will provide email or in-product notice at least 30 days in advance where practicable. If you object, stop using the Service and terminate before the new terms take effect. Continued use after the applicable effective date constitutes acceptance, subject to mandatory law and any conflicting executed agreement. 16. Governing law and disputes These Terms are governed by Wyoming law, excluding its conflict-of-laws rules. Except for the court actions below, disputes arising from these Terms or the Service will be resolved by binding JAMS arbitration under its Comprehensive Arbitration Rules, seated in Cheyenne, Wyoming, in English. The Federal Arbitration Act governs the arbitration agreement. Disputes are brought individually, without class, collective, or representative proceedings. If that waiver is unenforceable for a claim, that claim may proceed in court while the remainder remains in arbitration. Either party may seek court relief in Wyoming to protect intellectual property or confidential information, compel arbitration, or confirm an award. Where JAMS or applicable law classifies you as a consumer, applicable JAMS Consumer Minimum Standards and mandatory consumer rights apply. Nothing in these Terms waives a right that cannot legally be waived. 17. General terms Minds may send notices to your account email or through the Service. Send contractual notices to legal@minds.sh. The Terms, Orders, and executed addenda form the entire agreement for their subject matter; unaccepted purchase-order terms do not amend it. You may not assign the agreement without consent except to an affiliate or successor in a merger or sale of substantially all assets that is not a competitor and agrees to be bound. Minds may assign to an affiliate or successor. If a provision is unenforceable, the rest remains in effect. A waiver must be in writing. Neither party is liable for delay caused by events beyond its reasonable control. The parties are independent contractors. No partnership or third-party beneficiary rights are created, except for indemnified persons under the claims provisions. 18. Contact Minds, Inc. · 2701 North Central Expy., Richardson, TX. Contractual and DPA requests: legal@minds.sh. Privacy requests: privacy@minds.sh. Security reports: security@minds.sh. Account and export support: support@minds.sh.